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Welcome to TYL Clothing Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website tylclothingshop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Website Access

Our website is designed for competitive swimmers and water sports enthusiasts seeking high-performance swimwear and athletic gear. You agree to use our site for lawful purposes only.

1.2 Intellectual Property

All content on this site, including text, graphics, logos, product designs (including our SUNDEFENSEā„¢ line), and software, is our property or our licensors’ and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We specialize in performance-oriented swimwear and accessories including:

  • Competitive swimwear and team suits
  • Technical gear (fins, paddles, kickboards)
  • Training equipment (pull floats, lifters)
  • Protective accessories (nose & ear plugs, swim caps)
  • Performance apparel (hoodies, runners, bottoms)

We make every effort to display products accurately, but colors may vary slightly due to monitor differences.

2.2 Product Availability

All orders are subject to availability. We reserve the right to limit quantities and refuse service.

2.3 Hygiene-Sensitive Products

For health and safety reasons, the following items cannot be returned unless defective:

  • Nose & Ear Plugs
  • Swim Caps

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email with details.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order.

3.4 Shipping

We ship globally except to some Asian countries and remote areas. Options include:

Method Cost Delivery Time Carrier
Standard $12.95 10-15 business days after shipping DHL/FedEx
Free Shipping Free (orders over $50) 15-25 business days after shipping EMS

4. Returns and Exchanges

4.1 Return Policy

You may return most items within 15 days of receipt if:

  • Item is unused with original tags
  • In original packaging when possible
  • Not a hygiene-sensitive product (see 2.3)

4.2 Return Process

  1. Email [email protected] within 15 days with:
    • Order number
    • Items to return/exchange
    • Reason for return
  2. We’ll provide return instructions within 1 business day
  3. Ship to: TYL Clothing Shop Returns, 1745 T Street Southeast, Washington, US 20020

4.3 Important Return Notes

  • Original shipping fees are non-refundable
  • You’re responsible for return shipping costs unless the return is due to our error
  • International customers must mark packages as “Returned Goods”
  • Allow 3-5 business days for processing after we receive your return

4.4 Refunds

Refunds are issued within 3-5 business days after we receive and inspect your return, credited to your original payment method.

4.5 Exchanges

For exchanges:

  • We’ll ship your replacement after processing the return
  • Price differences will be adjusted (you pay more or receive refund for less)

5. User Responsibilities

5.1 Account Security

If you create an account, you’re responsible for maintaining its confidentiality.

5.2 Accurate Information

You must provide accurate, current information for orders, including shipping address.

5.3 Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ enjoyment of the site
  • Misrepresent your identity or order information

6. Limitation of Liability

TYL Clothing Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Product misuse or improper care

Our total liability for any claim related to these terms or your orders shall not exceed the purchase price of the products in question.

7. General Provisions

7.1 Governing Law

These terms are governed by the laws of Washington, US.

7.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.3 Contact Us

For questions about these Terms and Conditions, contact us at:

TYL Clothing Shop
1745 T Street Southeast
Washington, US 20020
Email: [email protected]